Sorry, sorry, I’m late, I know. But I spent the weekend taking my eight and five year old to an indoor waterpark hotel. BY MYSELF. Imagine chuck-e-cheese with water, magic wands and screaming kids running around the hall at midnight while you try to sleep. So I feel like I can have a days leeway, no?
If you haven’t been following these posts a) umm, where have you been?, and b) you can catch up on them here and we can be on speaking terms again ;).
These past few weeks I have been sharing with you my best and worst experiences as a hairstylist. Enjoy x
#6 (one of the worst).
A mom walked into the salon about a year ago and asked if I had time for her daughter’s haircut.
The mom spent the first ten minutes telling me that not one of the five salons she’s already taken her to has been able to cut her hair properly. Now, when people start bashing other salons I really take it with a grain of salt. If I’ve learned anything in the past ten years of being a hairstylist you just can’t please everyone. Cutting styles and techniques are different, personalities are different- sometimes it’s not necessarily a bad haircut, it just not a good fit.
The mom wanted me to cut her daughter’s hair into a chin length bob. I looked at the daughters hair as she was running around the store and I could already see it was crooked from the last haircut. I told the mom it wasn’t a problem, I could even it out, she just had to pick a chair to sit in.
The mom shook her head. “No she doesn’t really like to sit down in a chair, so you will just kind of have to chase after her and cut it.”
“Have you ever tried sitting her in a chair?” I asked, looking at the almost four year old that was pulling all of the toys that are for sale off the shelves and opening them.
“No, but I asked her and she doesn’t want to,” the mom replied. “And I’m not going to make her do something she doesn’t want to do.”
Every siren in my head was going off at this point. I get this new-age concept of children’s independence, but there comes a time that you are the adult and they are the child and sometimes they’re just going to have to do things that they don’t want to do.
“That’s a very precise haircut,” I explained. “Why don’t we try sitting her on a chair, and if she gets upset then we can go from there.”
I walked over to the little girl and asked her what chair she would like to sit in, and she pointed to one. Ok great.
I got the little girl in the chair, got the cape on, sectioned her hair and asked her to look down.
“No,” she told me and started to rip the clips out of her hair.
“No, honey, I need those in to cut your hair,” I explained taking the second clip from her hand after she threw the first one on the floor.
I turned to the mom and asked her if she could help show her daughter something by her feet so she will look down.
“No,” the mom told me. “I’m not going to make her do something she doesn’t want to do.”
“Okay, but I need her to look down for this haircut in order to make it even at the back. You want it right to her hairline, right?”
“You went to school for this right?” she asked me with the snottiest tone. “It’s not our responsibility to figure out how you do your job.”
At this point I was in shock, and just blinked at her.
“I can cut your daughter’s hair if you would like, but that’s why it isn’t even,” I tried to explain as the little girl then proceeded to throw anything she could grab while I tried to pull things out of her grasp so she wouldn’t break anything as the mom stared at me. “I think at this point I should just try and even out the longer side instead of taking it any higher because it’s going to be even more uneven.”
“Whatever,” the mom replied.
Somehow, forty-five minutes later I had evened out the one side and it looked much better. Was it perfect? Nope. The mom lifted her down half way through the haircut because the girl said she was bored.
After they left I got a text from my friend to say the mom had posted a review on a Mommy Facebook Page how I was rude and yet again, she has yet to find anyone who can cut her “really patient” daughter’s hair.
In all honesty I shouldn’t have cut her daughter’s hair, and since then I have turned a few people away. Not because the child was a challenge – I never have a problem with that. But I do turn people away now if they can’t show me an ounce of respect. For years I spent countless hours worrying over how I could have made people like her happy, now I understand that I can’t. No one can. But luckily there are hundreds of families I see every month that are very happy, and their happiness makes me happy.
And really that’s what it should be about.
#5 (one of the best).
My daughter is a character. I’ve brought her into the salon with me ever since she was a little girl. She loves it- always asking when she can come back again.
She’s the first one to greet someone as they walk through the door. She talks to everyone while they are having their haircut (between the two of us chatting away with everyone it get’s quite noisy in there!). She suggests a nail color for the little girls to go with their new haircut. She loves offering the little kids lollipops.
She wants to be a fashion designer when she grows up, but she told me last week that she wants to learn cosmetology as well so she can design the clothes but also style the model’s hair and do their makeup. She’s very ambitious and she has the gift of the gab.
I love to watch her at the salon. When she is there, she feels like she is working there. That they are our clients, and tries to make everyone feel comfortable and have a good time. I love that she knows the importance of hard work and determination, and she never shies away from it.
Also, she’s quickly getting better than me at braids!